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Shipping Policy
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. public holidays). You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.
Shipping Rates & Delivery
We ship to all 50 U.S. states and U.S. territories. Delivery times and costs depend on the shipping method you choose at checkout:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Expedited Shipping | 2–4 business days | Calculated at checkout |
| Express Shipping | 1–2 business days | Calculated at checkout |
Please note that delivery times are estimates and may vary due to carrier delays or weather conditions.
Free Shipping
We offer free standard shipping on orders over [e.g., $50] (before tax). This offer applies to U.S. addresses only.
Order Tracking
Once shipped, you will receive a tracking number via email. You can track your package directly on the carrier’s website.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within [7] days of the estimated delivery date. We will work with the carrier to file a claim and send you a replacement or issue a refund at no additional cost.
Incorrect Address
Please double‑check your shipping address at checkout. We are not responsible for delays or non‑delivery caused by incorrect address information. If you notice an error, email us immediately – we will try to update it if the order has not yet been processed.